policies
by Rissa
TERMS & CONDITIONS
Terms & Conditions
By accessing or using the Henna by Rissa website, booking services, enrolling in training courses, or submitting any forms, you agree to the following Terms & Conditions.
1. Services & Bookings
Henna by Rissa offers henna services, event experiences, educational trainings, and mentorship programs. All services are subject to availability and confirmation.
Appointments, events, and trainings are only secured once payment or deposit (if applicable) has been received.
2. Payments & Deposits
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All prices are listed in USD.
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Deposits are non-refundable unless otherwise stated.
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Full payment may be required in advance for certain services, trainings, or mentorships.
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Failure to complete payment may result in cancellation.
3. Cancellations & Rescheduling
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Appointments and trainings may be rescheduled with advance notice.
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Late cancellations or no-shows may result in forfeited deposits.
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Event and mentorship cancellations are subject to individual agreements outlined at booking
4. Intellectual Property
All content on this website, including images, text, designs, course materials, and branding, is the intellectual property of Henna by Rissa and Rissa Academy.
Unauthorized use, copying, or distribution is prohibited.
5. Health & Safety Disclaimer
Henna by Rissa uses natural henna products; however, clients are responsible for disclosing any allergies or skin sensitivities prior to service.
Henna by Rissa is not responsible for adverse reactions resulting from undisclosed conditions or failure to follow aftercare instructions.
6. Limitation of Liability
Henna by Rissa is not liable for indirect, incidental, or consequential damages related to the use of services, trainings, or website content.
7. Changes to Terms
These Terms & Conditions may be updated at any time. Continued use of the website constitutes acceptance of updated terms.
8. Contact
For questions regarding these terms, please contact us via the Contact page.
PRIVACY POLICY
Privacy Policy
Henna by Rissa respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you interact with our website:
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Name
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Email address
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Phone number
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Event or booking details
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Form submissions and inquiries
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Payment information (processed securely through third-party providers)
2. How We Use Your Information
Your information may be used to:
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Respond to inquiries
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Process bookings and enrollments
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Communicate about services or trainings
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Send confirmations or updates
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Improve our services and website experience
We do not sell or share your personal information with third parties for marketing purposes.
3. Cookies & Analytics
Our website may use cookies or analytics tools to understand website traffic and improve user experience. You may disable cookies through your browser settings.
4. Third-Party Services
Payments, scheduling, and email communications may be handled through trusted third-party platforms. These providers have their own privacy policies.
5. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us.
7. Policy Updates
This Privacy Policy may be updated periodically. Continued use of the website indicates acceptance of the updated policy.
REFUND & CANCELLATION POLICY
Refund & Cancellation Policy
Henna by Rissa values your time and ours. Please review the following refund and cancellation policies carefully before booking services, events, or training programs.
Appointments & Services
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All appointments require a deposit or full payment at the time of booking.
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Deposits are non-refundable.
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Appointments may be rescheduled with at least 48 hours’ notice, subject to availability.
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Cancellations or no-shows with less than 48 hours’ notice will result in forfeiture of the deposit.
Events & Group Bookings
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Event bookings require a signed agreement and deposit to secure the date.
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Deposits for events are non-refundable.
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Event rescheduling is subject to availability and must be requested in writing.
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Final balances are due prior to the event date as outlined in your booking agreement.
Exceptional Circumstances
In rare cases, exceptions may be considered at the sole discretion of Henna by Rissa. Any approved exception does not establish a precedent for future refunds.
Florida Consumer Notice
All sales are final unless otherwise stated. By completing a booking, you acknowledge and agree to this policy in accordance with Florida business practices.
ACCESSIBILITY STATEMENT
Accessibility Statement
Henna by Rissa is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience and apply relevant accessibility standards where possible.
Accessibility Efforts
We aim to make our website accessible by:
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Using clear navigation and readable fonts
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Providing descriptive text for images where appropriate
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Maintaining consistent layout and structure
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Supporting screen readers and assistive technologies when feasible
Ongoing Improvements
Accessibility is an ongoing effort. We regularly review our website to identify and address accessibility barriers.
Need Assistance?
If you experience difficulty accessing any part of our website or need assistance with bookings or information, please contact us and we will do our best to assist you.
📧 Contact us via the Contact page
COOKIE POLICY
Cookie Policy
This website uses cookies and similar technologies to enhance user experience and analyze website traffic.
What Are Cookies?
Cookies are small text files stored on your device that help websites function efficiently and improve performance.
How We Use Cookies
Cookies may be used to:
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Understand how visitors use the website
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Improve functionality and navigation
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Analyze traffic and engagement patterns
Managing Cookies
You may choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
Third-Party Cookies
Some cookies may be set by third-party services such as analytics or scheduling platforms. These providers have their own privacy policies.
Consent
By continuing to use this website, you consent to the use of cookies in accordance with this policy.
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